Iron inside out on a low heat (please be very careful of the gold text if you choose to have it personalised as this would melt with direct heat). I get the designs printed by my local friendly fabric printers, but all of the designs are cut, sewn and dispatched by myself and made to order. This means that each order can take up to two weeks from when your order is placed. This item is made of velvet, calico insert and polystyrene beads.